Sole E Latte
Trading name of Sunny Ventures Ltd

Effective Date: 25/02/2026

Sole E Latte is a trading name of Sunny Ventures Ltd, registered in England and Wales.

Registered Office: Unit 21 Thurrock Trade Park, Oliver Road, Rm20 3AL
Company Number: 09680064
Email: info.sunnyventuresltd@gmail.com
Telephone: 01708869300

“We”, “us”, “our” refers to Sunny Ventures Ltd trading as Sole E Latte.

Consumer (B2C): An individual purchasing goods for personal use.
Business Customer (B2B): A customer purchasing goods in the course of trade, business, or profession.

Different sections below apply depending on customer type.

An order becomes binding only when:

• Payment is received (unless trade credit agreed), and
   
• We confirm acceptance in writing or dispatch goods.
   

We reserve the right to refuse orders.

All prices:

• Are in GBP (£)
   
• Include VAT where applicable
   
• Exclude delivery unless stated
   

Payment must be made in full before dispatch.

Where agreed in writing:

• Payment terms may be 7, 14, or 30 days
   
• Late payments may incur statutory interest under the Late Payment of Commercial Debts Act
   
• We reserve the right to suspend supply for overdue accounts
   

We deliver via:

• Our own drivers (including refrigerated vehicles where applicable), and/or
   
• Third-party courier services.
   

Delivery dates are estimates only.

Risk passes upon delivery to the consumer’s address.

Risk passes on delivery.
Title (ownership) does not pass until full payment is received.

We reserve the right to recover goods if payment is not made.

All products are fresh dairy goods and must be stored at 0–5°C.

Under the Consumer Contracts Regulations 2013:

Perishable goods are exempt from the 14-day cancellation right.

Orders cannot be cancelled once dispatched.

Returns are not accepted unless goods are faulty.

You must notify us within 24 hours of delivery if goods are:

• Damaged
   
• Incorrect
   
• Not of satisfactory quality
   

Photographic evidence is required.

You must:

• Inspect goods immediately on delivery
   
• Note issues on delivery documentation
   
• Notify us within 24 hours
   

Failure to do so constitutes acceptance of goods.

Once delivered, customers are responsible for:

• Immediate refrigeration
   
• Correct storage conditions
   
• Maintaining food safety compliance
   

We are not liable for deterioration after delivery.

Nothing excludes liability for:

• Death or personal injury caused by negligence
   
• Fraud
   
• Any non-excludable liability under UK law
   

Your statutory rights are not affected.

To the fullest extent permitted by law:

• Our liability is limited to the value of goods supplied
   
• We are not liable for indirect, consequential, or loss of profit
   
• We are not liable for business interruption
   

This clause is critical for protecting you from restaurant loss claims.

We are not liable for delays or failure caused by events outside our control, including:

• Courier delays
   
• Extreme weather
   
• Traffic disruption
   
• Supply chain interruption
   
• Government restrictions
   

Our products contain milk and may contain traces of other allergens.

Business customers are responsible for passing accurate allergen information to end consumers.

These Terms are governed by the laws of England and Wales.